Repairing things together Sharing skills Strengthening community

Privacy

What we do with your details.

Short version: we collect as little as we can, we use it only to run the Repair Café, and we never sell or share it.

Who we are

Repair Café Southern Highlands Inc (INC260129) is a volunteer-led, not-for-profit incorporated association registered with NSW Fair Trading. You can reach us at {{ contactEmail }}.

What we collect

Only what you give us, and only when you choose to:

  • Registering an item - your name, email, phone if you offer it, and a description of what you’re bringing.
  • Volunteering - your name, contact details, the skills you’d like to share and when you’re available.
  • Membership or committee interest - your name, contact details and anything you tell us about yourself.
  • Our mailing list - your first name, email and postcode.
  • Asking for our bank details - your name and email, so we can reply.

We don’t ask for your card or bank account numbers, and we never will.

Why we collect it

To match your item with a repairer who can help, to get in touch about an event, to run the association properly, and to send you news if you’ve asked for it. Nothing else.

Where it’s kept

Our forms are Google Forms, so responses are stored in Google Workspace under our own account. Access is limited to the small number of committee members and volunteers who need it.

This website is hosted on Cloudflare. Like any web host, it keeps basic technical logs - the sort of thing every website sees. We don’t use advertising trackers, and we don’t set cookies of our own.

Who else sees it

Nobody. We don’t sell, rent or trade your details, and we don’t pass them to other organisations - unless the law requires it, or you ask us to.

Photographs

We sometimes take photos at events to show what a Repair Café looks like. If you’d rather not appear, tell any volunteer on the day and we’ll keep you out of shot - or let us know afterwards and we’ll remove the photo.

How long we keep it

Registration details are kept for the season, so we can see what we repaired and report honestly on it. Volunteer and member records are kept while you’re involved with us, and for as long afterwards as our association rules require. Mailing-list details stay until you unsubscribe.

Your choices

You can ask us what we hold about you, ask us to correct it, ask us to delete it, or unsubscribe at any time. Email {{ contactEmail }} and we’ll sort it out. If you think we’ve mishandled your information and we haven’t put it right, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Children

Children are very welcome at a Repair Café. If you’re under 15, please have a parent or guardian fill in any form on your behalf.

Changes to this statement

If we change how we handle information, we’ll update this page. Last reviewed September 2026.

This is a plain-language statement of our practice, not legal advice. As a small association we’re not generally bound by the Privacy Act 1988, but we follow the Australian Privacy Principles because it’s the decent way to treat people’s details.